Swirl.
ENGIE · 2013 — 2015
Making everyday energy easier.
Electricity and gas: estimate a rate, sign up, and manage your contract through one portal.
The project
The need
Let customers estimate a rate, sign up, and manage their electricity or gas contract through one portal.
Our contribution
Aligned existing services within the portal architecture and adapted workflows to customer profiles. Designed three key workflows: rate estimates, sign-up, and contract management.
The solution
Three customer tasks covering electricity and gas in a single portal, from exploring an offer to managing an active contract.
Project delivered directly or through consulting partnerships.